CRM
Customer Service Software
Enhance customer interactions with multichannel message automation.
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Multichannel Support
Discover our popular features
Crafted with care and expertise to support your success.
Streamline communication with order integration
Manage messages from multiple channels in one inbox, reply quickly, and categorize them with tags.
Assign messages by channel or store, with options for manual assignment to team members.
Integrate order details, tracking numbers, and after-sales info for quick context on customer messages.
Preloaded with rich reply templates and support for custom creation, significantly boosting response efficiency.
Increase productivity with AI-powered responses
AI-powered tool that analyzes message context and generates professional responses, significantly increasing productivity.
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Save time with automated customer engagement
Smart Notice
Set rules to automatically send messages to customers when orders are paid, shipped, delivered, returned, or disputed.
Automated Review Requests
Set rules to automatically request positive reviews from customers using comprehensive filters and easy triggers, eliminating manual requests.
Automated Reply
Set up automatic responses based on time, keywords, or delays to quickly reply to customers, ideal for vacations or common inquiries.
Automated Workflow
Create rules using rich filtering options to automatically update message status, add tags, or assign to specific team members.
Smart Notice
Set rules to automatically send messages to customers when orders are paid, shipped, delivered, returned, or disputed.
Automated Review Requests
Set rules to automatically request positive reviews from customers using comprehensive filters and easy triggers, eliminating manual requests.
Automated Reply
Set up automatic responses based on time, keywords, or delays to quickly reply to customers, ideal for vacations or common inquiries.
Automated Workflow
Create rules using rich filtering options to automatically update message status, add tags, or assign to specific team members.
Manage disputes and returns in one place
Centralized platform for managing disputes, returns, and cancellations across multiple accounts.
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Gain insights into customers for better decisions
Customer Insights
Analyze customer behavior including repeat purchases, refunds, and regional distribution. Track product sales by geographic area.
Customer Management
View and manage detailed customer information including order history, total spend, message interactions, and refund rates. Apply tags for enhanced customer segmentation.
Customer Insights
Analyze customer behavior including repeat purchases, refunds, and regional distribution. Track product sales by geographic area.
Customer Management
View and manage detailed customer information including order history, total spend, message interactions, and refund rates. Apply tags for enhanced customer segmentation.
Improve service with agent response tracking
Track the number of messages sent by agents and monitor their average response time.
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Flexible Pricing Suited for Every Business
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